Dear Tony,
You know your business!
My Mom and I made the right decision when we decided to hire you to list her Redmond house to sell. Although we did interview a few other realtors including Redfin, you definitely were more knowledgeable and experienced in the English Hill area and the benefits of your system of optimizing negotiations in a Seller’s market were obvious and proven.
Your referrals for the wide range of service providers we needed (house cleaners, window cleaners, repairman, movers, etc.) were invaluable and certainly saved us time and headaches especially since we were moving my Mom and her possessions across country and the house would be vacant. When I ran into any issues we really appreciated that you jumped on the phone to see if you could move things along or help resolve any issues without being asked.
We appreciated your professionalism and your consistent responsiveness throughout the entire process from the beginning when we scheduled an appointment to interview you, to preparing the house that my Mom had lived in for more than 25 years, to putting it on the market and presenting it at its best, to reviewing and negotiating the offers, to answering all our questions, to follow up and follow through on the various things that had to happen to actually close escrow and following up after escrow closed.
Even in a hot Seller’s market, I think we were all shocked (but pleasantly surprised) at the sale price. Credit does go to you for knowing how to market the property and to optimize the negotiations to get the best outcome for your client and the follow through to close the deal. Your experience, hard work, consistent and tireless efforts, bag of honed skills, and focus, served us exceptionally well. I am a very detailed person and genuinely appreciated your patience and attitude taking the time to always efficiently address any issues, concerns and questions I had throughout the entire process.
Thank you for everything you did to lighten the load during a very stressful time in both my Mom’s and my life and your contributions to an exceptional outcome she and I didn’t even imagine.
Sincerely,
Karen Chamberlain and Grace Francis-Lau
Sold in Redmond June 2017
